Emergency Department

About Emergency Department
When the unexpected happens, our Emergency Department is ready — day or night, rain or shine. We know how scary and overwhelming a medical emergency can be, and our job is to make sure you or your loved one gets the fastest, safest, and most compassionate care possible.
The team here is made up of experienced doctors, nurses, and support staff who’ve seen it all and know how to act fast. We’re equipped with modern tools, but more importantly, we know how to listen, reassure, and move quickly when it matters most.
Whether it’s a broken arm, chest pain, a high fever, or something you just can’t explain — you’re not alone. We’re here 24/7, not just as medical professionals, but as people who care.
Emergency Department – First Class Hospital
The Emergency Department at First Class Hospital is built for rapid response, expert care, and patient-centered support — 24 hours a day, 7 days a week. Whether it’s a medical crisis, trauma, or a condition that just can’t wait, our team and facilities are ready to act immediately.
Department Layout & Facilities:
8 private examination rooms for patients with non-life-threatening conditions
1 fully equipped trauma room, with overhead surgical lighting and wall-mounted resuscitation gear
1 resuscitation bay for critical cases, featuring advanced life-support systems
2 observation beds for short-term monitoring (up to 24 hours)
1 negative-pressure isolation room for infectious or airborne illness management
2 pediatric-friendly beds in a quieter section, designed to reduce stress for children and their families
1 triage zone staffed at all times for rapid patient assessment upon arrival
Technology & Medical Equipment:
Continuous cardiac and vital sign monitors in all critical rooms
Mechanical ventilators, suction units, and infusion pumps readily available
Point-of-care ultrasound (POCUS) for immediate bedside diagnostics
Digital X-ray access directly within the ED, with portable ultrasound for mobility
Nearby CT scanner with emergency imaging priority
On-site emergency lab access with stat blood and chemistry panels processed in under 30 minutes
Automated medication dispensing units for timely and secure access to life-saving drugs
Integrated Electronic Health Record (EHR) system for real-time updates and fast internal referrals
Staffing and Expertise:
Emergency care provided by board-certified emergency physicians, registered nurses, and on-call specialists
Advanced trauma life support (ATLS) and pediatric advanced life support (PALS) certified staff on every shift
Dedicated radiology and lab technicians assigned to support emergency cases
Access to cardiology, neurology, surgery, OB-GYN, and ICU teams for immediate collaboration
Crisis counselor and social worker available during peak hours for emotional and family support
Support Services:
Separate ambulance entrance with direct path to resuscitation and trauma areas
Family waiting area close to treatment zones, with regular updates and private support rooms
Emergency pharmacy stocked with critical care medications, antidotes, and injectables
Telemedicine access for quick specialist consultation, including stroke response and toxicology
From the moment a patient arrives, our focus is on fast action, expert care, and human connection. Every room, every tool, and every person in our department is here for one reason: to help when it matters most.
On-Call Specialists (available as needed):
Dr. Mehmet Can Demir
For chest pain, heart attacks, arrhythmias, and other cardiovascular emergencies.
Dr. Elif Nur Yılmaz
Called for stroke, seizures, or other urgent neurological issues. May be reached via telestroke services too.
Dr. Serkan Kaya
For fractures, dislocations, or severe musculoskeletal injuries.
Dr. Aylin Arslan
For appendicitis, abdominal trauma, or other surgical emergencies.
Dr. Burak Aksoy
For pregnancy-related emergencies like bleeding, labor, or ectopic pregnancy.
Dr. Mert Efe Uçar
For treating children and infants in emergency situations.
Departments
- Emergency Department
- General Medicine Department
- Cardiology Department
- Obstetrics & Gynecology
- Pediatrics Department
- General Surgery Department
- Orthopedics and Tramatology Department
- Neurology Department
- ENT Department
- Dermatology Department
- Radiology and Imaging Department
- Laboratory Department
- Dental Department
If you have any emergency Doctor’s need, simply call our 24 hour emergency
Your personal case manager will ensure that you receive the best possible care.
- Emergency Department – Open 24/7
- Location Inside the Hospital
- Additional Information
Our Emergency Department is available 24 hours a day, 7 days a week, providing immediate medical care for patients with urgent or life-threatening conditions.
When Should You Visit the Emergency Department?
You should come directly to the Emergency Department if you or someone else is experiencing any of the following:
Chest pain or pressure that may indicate a heart attack
Difficulty breathing or shortness of breath
Severe abdominal pain or bleeding
Sudden numbness or weakness, especially on one side of the body
Loss of consciousness or fainting
High fever in infants or small children
Severe allergic reactions (swelling of face/lips, difficulty breathing)
Serious injuries or accidents (including head trauma or fractures)
Seizures or convulsions
Heavy or uncontrolled bleeding
Poisoning or drug overdose
Note: If you are unsure whether your condition is an emergency, it is better to come and be evaluated by a medical professional.
The Emergency Department is located on the Ground Floor, East Wing of the hospital. Upon arrival, please follow the signs marked “Emergency” or ask any staff member for directions.
Patients are seen based on medical urgency, not order of arrival. Our triage team will assess your condition upon arrival and prioritize care accordingly.
- The Emergency Department is staffed by experienced emergency physicians, nurses, and support staff.
We are fully equipped to handle both adult and pediatric emergencies.
Please bring any medical documents or medications if available.
No appointment is needed for emergency care.