Checking in at First Class Hospital is designed to be smooth, respectful, and efficient. Whether you are visiting for a same-day consultation or a scheduled surgical procedure, we recommend reviewing the steps below to ensure a timely and organized experience.

1. Arrival Time

Please arrive at the hospital 15 to 30 minutes before your scheduled appointment time. This allows enough time to complete:

• Registration

• Insurance verification (if applicable)

• Any last-minute paperwork or vital checks

For surgical or inpatient admissions, the hospital may ask you to arrive 1–2 hours in advance, depending on your procedure.

2. Where to Go

• Enter through the main reception area located on the ground floor.

• Upon arrival, check in at the Reception or Patient Registration Desk.

• If you’re not sure where to go, our patient guides or security staff will be happy to assist you.

• Patients with mobility issues may request wheelchair or staff support at the entrance.

3. Documents to Present

At the registration desk, please have the following ready:

• Valid ID card or passport

• Appointment confirmation (email printout or QR code, if applicable)

• Health insurance card or pre-approval letter (if insured)

• Any referral letters, previous test results, or medical reports

• Your emergency contact information

4. Registration Process

The front desk team will:

• Confirm your identity and appointment details

• Ask you to complete a consent form (digital or paper, depending on your visit type)

• Collect any additional medical records, if provided

• Provide your patient wristband (for imaging, surgical, or inpatient cases)

• Guide you to the correct department, room, or waiting area

If you’re visiting for a diagnostic test (e.g., MRI, CT, blood work), you may be directed to special check-in counters near the relevant unit.